If you bank with Barclays next time you go to
see your branch manager he may ask if you’ve
been to the deli-counter and seen the latest black
pudding offer or have you taken advantage of the
three meals for the price of two bargain! Because,
this leading high street bank, is said to be looking
to recruit supermarket bosses to improve customer
service at hundreds of its branches.
Barclays has to be admired for taking this positive
step while other high street banks are still shitting
down local branches.
A spokesman told one Sunday newspaper: “We
have increased the salaries and are improving
the calibre of our branch managers. We have recruited
a few outsiders from places such as Debenhams
and Tesco because the managers of our branches
need to have a combination of skills in retailing
and banking.”
The bank is also anxious to reduce waiting times
in queues for its customers. One simple answer
is to put on more counter staff at busy times
plus a club card that gives them a discount on
their overdraft!
Andrew Leech, 01753 884216
|